Your health

• Sécurité sociale the sécurité sociale is French health insurance and is an institution composed of several branches, which protect individuals against illness, unemployment, life mishaps, etc.
• The French healthcare system: the French healthcare system corresponds to a branch of sécurité sociale with which you must be affiliated. It is this system that will determine the amounts of reimbursement, for example.
• Health insurance (Assurance Maladie): the health insurance company is in charge of your medical bill reimbursements.
• Regional Health Insurance Agency (CPAM): they are physical locations where you can go if you have affiliation problems, problems regarding reimbursement, etc.
• Carte Vitale: this green card contains information about your healthcare, and your health insurance if you have any. It must always be up to date and presented at each medical procedure.
• European Health Insurance Card (EHIC): this card is free of charge and allows you to travel in Europe and covers you if you have medical bills abroad.
• Third-party payment: in some cases, third-party payment lets you avoid paying medical expenses. For this, your carte vitale must always be up to date.
• The Ameli website: this website allows you to track all your medical operations and reimbursements, to request certificates and to order your carte vitale.

• 15: Ambulance
• 17: Police
• 18: Fire brigade
• 114: Emergency number for people who are deaf or hard of hearing (by SMS)
• 112: EU-wide emergency number
• 119: national helpline for children in danger
• 3020: national bullying helpline
• 3919: violence against women
• 31 117: SMS to report a suspicious or dangerous situation or an attack on the bus, underground, RER, train or at the train station

► Look through the useful services provided by the city of Reims

Take out private health insurance

Private health insurance is not mandatory but it is strongly recommended. It allows you to request reimbursements from the French health provider (Assurance Maladie), either partially or in full, depending on what cover you have chosen and the type of medical treatment. You can choose between student health insurance, your parents' health insurance or any other supplementary insurers.

If you come from a low-income household, you may, under certain conditions, qualify for the Subsidised Supplementary Health Insurance Programme (CSS). Depending on your situation, it’s either free or costs just less than €1 per day

To find out more, go to: https://www.ameli.fr/assure/droits-demarches/difficultes-acces-droits-soins/complementaire-sante/complementaire-sante-solidaire-qui-peut-en-beneficier-et-comment

Sécurité sociale (French health insurance)

The European Health Insurance Card (EHIC) is required in order to receive (health) insurance protection.

Provided that it is valid at least until the end of the academic year, this card allows you to receive public healthcare from a doctor, a pharmacy, a hospital or a clinic. If you have to pay for treatment, you will only have to pay part of the cost when presenting either this card or the provisional certificate confirming it’s been issued.

This card must be requested from the health insurance company in your country of origin.

Private health insurance

To increase the amount of medical expenses that are reimbursed, you can take out private health insurance. Private health insurance is not mandatory but it is strongly recommended. It allows you to request reimbursements from the French health provider (Assurance Maladie), either partially or in full, depending on what cover you have chosen and the type of medical treatment. It's up to you to take the necessary steps. First, ask for a quote and compare offers from student health insurance companies, insurance companies or your bank, for example.

If you come from a low-income household, you may, under certain conditions, qualify for the Subsidised Supplementary Health Insurance Programme (CSS). Depending on your situation, it is either free or costs just less than €1 per day

To find out more, go to: https://www.ameli.fr/assure/droits-demarches/difficultes-acces-droits-soins/complementaire-sante/complementaire-sante-solidaire-qui-peut-en-beneficier-et-comment

Affiliation to French health insurance

You must register on etudiant-etranger.ameli.fr (unless you already have a European Health Insurance Card) in order to receive (health) insurance protection.

A phone number is available for English speakers: +33 (0) 974 753 646

If you have difficulty using the website or uploading administrative documents, you can call 3646 and request an in-person appointment with a health insurance adviser.

Once you register for health insurance and it has been validated, you’ll be able to receive a certificate of entitlement (CoE) and subsequently a carte vitale and an Ameli account (once registration is complete).

Private health insurance

To increase the amount of medical expenses that are reimbursed, you can take out private health insurance. Private health insurance is not mandatory but it is strongly recommended. It allows you to request reimbursements from the French health provider (Assurance Maladie), either partially or in full, depending on what cover you have chosen and the type of medical treatment. It's up to you to take the necessary steps. First, ask for a quote and compare offers from student health insurance companies, insurance companies or your bank, for example.

If you come from a low-income household, you may, under certain conditions, qualify for the Subsidised Supplementary Health Insurance Programme (CSS). Depending on your situation, it is either free or costs just less than €1 per day

To find out more, go to: https://www.ameli.fr/assure/droits-demarches/difficultes-acces-droits-soins/complementaire-sante/complementaire-sante-solidaire-qui-peut-en-beneficier-et-comment

Book an appointment using the student account at www.messervices.etudiant.gouv.fr/ or request an appointment by e-mail at rdv-reims.psychologue@crous-reims.fr

Mental health support

Ameli

All the information is available on santepsy.etudiant.gouv.fr

Welfare workers are there to listen to you, respecting your individuality and confidentiality

Here is a list of references to get in touch with depending on your course of study:

► Technical adviser from the Reims CROUS welfare services

By appointment only with the secretariat: service-social.reims@crous-reims.fr - 14b allée des Landais – Reims

• BTS (advanced technician's certificate), post-bac studies and preparatory classes in Marne
• IUT (University Institute of Technology) in Châlons-en-Champagne
• IRTS (Regional Institute of Social Work) in Champagne-Ardenne
• CNED (National Centre for Distance Education)
• NEOMA Business School
• ESAD (Reims School of Art and Design)
• Paramedical institutes (IFMK, ESF, IFMERM, IBODE, IFSI)
• Students from Marne enrolled in a higher education institution under the Ministry of Culture and the Ministry of Agriculture and Food

► Marie Rofidal Welfare officer from the Reims CROUS

By appointment only with the secretariat: service-social.reims@crous-reims.fr - 14b allée des Landais – Reims

• Other institutions
• IUT (University Institute of Technology) in Charleville-Mézières
• Faculty of Law and Politics
• Faculty of Economic, Social and Management Sciences (for Master’s students only)
• Students from higher education establishments in the Ardennes region: paramedical, institution under the Ministry of Culture and Agriculture, BTS, preparatory classes, etc.

►​​​​​​​  Marie-Françoise Hautavoine SUMPPS welfare officer

By appointment only: marie-francoise.hautavoine@univ-reims.fr - Faculty of Exact and Natural Sciences, Building 8 – espace santé Moulin de la Housse campus – Reims

• Faculty of Exact and Natural Sciences
• Faculty of Science and Techniques of Physical and Sport Activities
• Reims School of Engineering
• Reims University Institute of Technology (IUT)
• CIEF (International Centre for French Studies)
• INSPE, National Institute of Higher Education and Teaching (based on second-degree subject)
• CNAM (National Conservatoire of Arts and Trades)
• CUPGE (University Preparatory Programme for Graduate School)

►​​​​​​​  Cindy Szewczyk SUMPPS welfare officer – URCA

By appointment only: cindy.szewczyk@univ-reims.fr - Croix-Rouge student health service, Faculty of Law and Politics – Reims

• Faculty of Literature and Human Sciences
• Faculty of Economic, Social and Management Sciences (for Bachelor’s students only)
• Faculty of Medicine
• Faculty of Odontology
• Faculty of Pharmacy
• INSPE, National Institute of Higher Education and Teaching (based on second-degree subject)

► Support centre for youths

Mental health support, advice from a welfare officer, offering guidance, dealing with a crisis situation, etc.

11 rue Eugène Wiet, Reims

Phone: +33 (0) 326 356 052

To find out more, go to: Support centre for youths

► HeForShe association

Measures to combat harassment “Where is Angela?”: a code to fight against street harassment

To find out more, go to: https://www.reims.fr/actualites/ou-est-angela-un-code-pour-lutter-contre-le-harcelement-de-rue-16566.html

► Day Centre for Women Victims of Domestic Violence

25 avenue Léon Blum 51100 Reims

Non-profit incubator 

+33 (0) 326 650 500

cidf.marneorangefr

Website

Do you need to talk about contraception, STDs or even addiction? You can find information and help online or at the following facilities:

• Family planning: +33 (0) 800 085 166 (the call is anonymous and free of charge)
• CeGIDD – Centres for Free Information, Screening and Diagnosis. You can visit this centre to get a free HIV test.
• Info Service websites. Whether drugs, smoking, alcohol or gambling – there are reliable freephone numbers and information on addictions available.

Who has access to SUMPPS?

• All students who are registered at the URCA for the current academic year
• Students from institutes that have signed an agreement with the URCA also have access to certain SUMPPS services. More information is available from your institute.

To find out more, go to: SUMPPS

► ANPAA/CDPA 51 (French National Association for Prevention in Alcoholism and Addiction Studies / Departmental Centre for the Prevention of Alcoholism)

22 Rue Simon

51100 Reims

+33 (0) 326 477 557

anpaa51anpaa.assofr

Website:

► CeGIDD (Centres for Free Information, Screening and Diagnosis of Sexually Transmitted Infections)

Walk-in service.

Robert Debré Hospital – Avenue du Général Koenig – 51092 Reims Cedex

+33 (0) 326 784 570

To find out more, go to: https://reims.cegidd.net/

► CMP (Medical Psychological Centre)

10, Rue Gaston Boyer – 51100 Reims

+33 (0) 326 885 341

To find out more, go to: https://www.epsm-marne.fr/toute-notre-offre-2/psychiatrie-adultes/pole-remois-51-zr5/article/centre-medico-psychologique-lucien

► Disability schemes

Find all the useful info you need in the following links:

https://www.reims.fr/solidarite-sante-seniors/dispositifs-handicap-6406.html

► Useful websites

etudiant.gouv.fr
enseignementsup-recherche.gouv.fr

https://www.citura.fr/fr/accessibilite/34